Loya Casualty (Fred Loya Insurance) is a fraud

Let me state, for the record, in my opinion Fred Loya Insurance (a.k.a. Loya Casualty) is a fraud. In my book, this so-called insurance company is just a pack of ripoff artists. My car was hit last week by someone insured with Loya Casualty. She pulled away from the curb without signaling or looking, straight into my car, just as I passed by where she was parked. There’s no way this can be anything but her fault. Luckily, I was going around 15 mph at the time. No injuries, just some pretty bad dents in the front passenger-side door. I keep getting told that they are “investigating” or “researching”. They tell me they need to reach the woman who hit me, but will not answer or return her calls. I think what they’re researching is a way to avoid paying for the damages. I’m really pissed off. Next stop, California Department of Insurance to file a claim. Then I’ll probably take it up with a lawyer, as well. These slimeballs are pissing me off. My car should be FIXED by now.