Tag Archives: fred loya insurance

The Imminent Return Of My Soul

I’ve been without my Soul for too long.

It’s been three weeks since my car was hit. Nearly two weeks since Scam Artist Insurance gave preliminary, but not complete, approval to get it fixed. I was hoping to have it last Friday. Then Monday. Today is Wednesday. Scam Artist Insurance dragged their heels throughout the process, slowly approving each stage of work. I don’t get it. They’re paying for (an admittedly crappy and, I’m sure, very inexpensive) rental car for me. The longer they take to approve, the more rental days they’re paying for. I want my car back. I like my car. It’s a black 2010 Kia Soul. You know, the hip-hop hamster car. I’m sick of the POS rental I’ve been driving for nigh on two weeks.

I hope I get my Soul back today. I really do.

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I Hate It When I’m Forced To Be An Asshole

Some people have no problem turning on that asshole switch, gettin’ their bitch on, or whatever. It always leaves me twitchy. I absolutely HATE doing it. I prefer to be respectful and, in turn, I expect to be treated in a respectful manner. But Fred Loya Insurance (see previous post) just forced me into that mode. So now, I’m not only angry at their handling of the situation, I’m even more angry that they forced me into behavior that makes me squirm. It’s also a fine line between getting highly assertive in a vocally upset manner, and Hulking-out. For me, at least. I do my very best to keep him in check, but there are times when that beast within wants to break out and rampage. Hulk smash. I wasn’t in the best mood already, and having them jerk me around was pushing me to a bad place. Interestingly, I got my point across using none of my typical, every-day foul language. But I still had no choice but to act like a total jerk. They wanted me to drive my car somewhere so they could photograph it and blah blah blah. Then they would approve certain repairs, blah blah blah. Seventy two hours blah blah blah. Four words:

FIX.

MY.

DAMN.

CAR!

It’s NOT rocket science. I take my car to the collision repair facility, they fix it, the insurance company pays. Done. It’s been over a week since I was hit. This waiting, dragging heels, and stalling crap from Loya is a farce. Call me, say go, and nothing more. I will not respond to their “jump through this hoop, now go do that” runaround garbage as anything but the asshole they are forcing me to be. And I despise them for it.

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Let me state, for the record, in my opinion Fred Loya Insurance (a.k.a. Loya Casualty) is a fraud. In my book, this so-called insurance company is just a pack of ripoff artists. My car was hit last week by someone insured with Loya Casualty. She pulled away from the curb without signaling or looking, straight into my car, just as I passed by where she was parked. There’s no way this can be anything but her fault. Luckily, I was going around 15 mph at the time. No injuries, just some pretty bad dents in the front passenger-side door. I keep getting told that they are “investigating” or “researching”. They tell me they need to reach the woman who hit me, but will not answer or return her calls. I think what they’re researching is a way to avoid paying for the damages. I’m really pissed off. Next stop, California Department of Insurance to file a claim. Then I’ll probably take it up with a lawyer, as well. These slimeballs are pissing me off. My car should be FIXED by now.

Loya Casualty (Fred Loya Insurance) is a fraud

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